Sales & Returns

Return Policy

For a refund, to exchange a Device or accessory, or to cancel your new service activation, return your Device and/or accessory within 30 calendar days of the date you received your order. Upon receiving your returned device and/or accessory to our warehouse, your refund will be processed in your next billing cycle (i.e 1st, 15th, or 23rd of the month). This device has a one year Manufacture Limited Warranty, see Manufacture Limited Warranty, follow the same conditions unless otherwise specified in the Customer Limited Warranty (found in the physical copy you recieved with your device).  Customers who purchase and maintain an Extended Warranty, see Extended Warranty, can receive a new replacement device by paying the $35 Extended Warranty deductible. During this period, you may return or exchange your Device or accessory, or cancel your new service activation for any reason, as long as you:

  • Contact Gabb Wireless by emailing or dialing  611 on your Gabb Phone to cancel your new service activation; and for all returns and exchanges:
  • Return all equipment acquired in connection with your activation your Device and/or accessory along with proof of purchase and a completed Return Form.
    • You must return your Device in its original package with all original contents, undamaged and in good working condition with no material alterations to the Device’s hardware or software.
    • For any “Free” products (including holiday specials) the user is agreeing to pay full price for any free product if service is canceled within a 3 month period, unless the product is returned in a new standard. The new standard is evaluated by the Gabb Wireless returns team (see the returns and sales section for more details).
    • Refunds and exchanges will be less any rebates, restocking fees, and shipping costs, if applicable.
    • If you do not return your Device or if you return your Device in a damaged or altered condition, we may take one or more of the following actions:
      • Prevent your Device from working;
      • Elect not to process your service cancellation;
      • Charge you the cost to repair a damaged or altered Device; or
      • Charge you the suggested retail price of a destroyed or altered Device, or, in the case of cancelled service, a non-returned Device, (which may be greater than the price you paid), plus any shipping and handling charges.
    • You are responsible for any charges incurred prior to service cancellation, including roaming, long distance, taxes, control charges, regulatory program fees, and other fees.
    • You may also be required to pay a $20 restocking fee for all returned or exchanged Devices.
  • After contacting Gabb Wireless you will ship your phone to Gabb Wireless 


If any items (a) are returned after the specified return period; (b) have been physically damaged, modified, or damaged by liquids, outside Customer Limited Warranty or Extended Warranty, if purchased; or (c) are missing any part(s), you will not receive any credit on your purchase price.

Note: If you decide you don’t want your Device before it’s been delivered to you, If your Device or accessory has not yet been delivered, simply refuse delivery of the package and the Device or accessory will be returned to Gabb Wireless.

Phone Features
Gabb Z2
Gabb Z1
Unlimited Talk and Text
Group MMS
Image Messaging
No internet
No Games
No Social Media
No App Store
Display Screen Size
5.5” - 720 X1 440
5” - 720 X 1440
Fingerprint ID Sign In
Front 5MP, Rear 8MP
Front 2MP, Rear 5MP
Headphone Jack
MTK 6761, Quad Core CPU 2GHz
Quad Core CPU 1.3 GHz
32 GB
16 GB
2650 mAh
2200 mAh
Essential Apps
14 apps
13 apps

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