Gabb™ Z1 Trade In

Gabb Z1 Trade-in Program

We’re excited you’ve loved your Z1 and are ready for a Z2. The first part of the trade-in program is to buy a Z2.

Buying Your New Z2

Log into your MyAccount Portal and buy a Gabb Z2 following the five easy steps below. A return shipping label for your Z1 will be included with your new Z2.

ALREADY GOT ONE: If you’ve already purchased a Gabb Z2 fill out the form at the bottom of this page and we’ll send you a return shipping label for your Z1 Gabb Phone.

  • Step 1

    Sign in to your MyAccount and click on “upgrade device”.

  • Step 2

    Select the Z1 line you want to upgrade.

  • Step 3

    Next select the new Z2 as your upgrade option.

  • Step 4

    Before clicking add to cart indicate “yes” you’d like to trade in your Z1 device.

  • Step 5

    Click add to cart and proceed to checkout to complete your order.

NOTE: Allow 10 business days for shipping.


If you’d like to purchase a phone case or screen protector go to Accessories in MyAccount or go to

Shipping Your Z1

Once you’ve purchased your Gabb Z2 and have your Z1 Return Shipping Label follow the three easy steps below.

  • Step 1

    Put your Z1 into the Z2 packaging and then into the shipping box. Be sure to include the following items:

    • Phone
    • Battery
    • Back of Phone
    • Charging Cable
    • Charging Brick / Plug

    NOTE: Keep your Z1 SIM card for use in your new device.

    If you don’t have your Z1 packaging and shipping box anymore be sure to carefully package and box your Z1 so it arrives in the best condition possible.

  • Step 2

    Afix the return label to the shipping box and put it in your mailbox.

  • Step 3

    Upon us receiving your Z1 Trade-In device and the inspection of your Z1 is completed, you’ll receive an Evaluation Email with your device’s grade.

    Please allow us 3-5 business days to evaluate your device once we’ve received it. We will then credit your account with the qualifying amount on your next billing cycle if all parts have been returned.

Phone Grades

How Z1 trade-in phones are graded.

Grade A
$30 Credit

Used – Like New Condition
(Qualifying phones get $30 credit on your next billing cycle)


Grade B
$20 Credit

Used – Good Condition
(Qualifying phones get $20 credit on your next billing cycle)


Grade C
No Credit

Used – Poor Condition
(No account credit but mega points with Mother Earth)

If your Z1 Gabb Phone doesn’t meet grade A or B the phone will be recycled and no credit will be granted.


Shipping Label for Trade-in

Who should fill out this form?

If you didn’t buy a Z2 Gabb Phone through your MyAccount with the trade-in option selected, you can get a Z1 Trade-in Return Shipping Label by filling out the form below. Once requested you should recieve an email with your return shipping label in 2-3 business days.

Select your prefered plan.

Gabb Plan

  • Unlimited talk & text
  • No contract
  • GPS* (Available via software update Oct. 2020)

$ 19 .99/mo

Gabb Plus Plan

  • MMS (group & image texts)
  • Includes all Gabb Plan offers

$ 24 .99/mo

Type in your zip code to check for coverage in your area.

Choose one of the two plans above.

Phone Features
Gabb Z2
Gabb Z1
Unlimited Talk and Text
Group MMS
Image Messaging
No internet
No Games
No Social Media
No App Store
Display Screen Size
5.5” - 720 X1 440
5” - 720 X 1440
Fingerprint ID Sign In
Front 5MP, Rear 8MP
Front 2MP, Rear 5MP
Headphone Jack
MTK 6761, Quad Core CPU 2GHz
Quad Core CPU 1.3 GHz
32 GB
16 GB
2650 mAh
2200 mAh
Essential Apps
14 apps
13 apps

Get Gabb in your Country

Once your country gets 5,000 requests, Gabb will be there!

Select your country and submit your request.