Programs
Gabb Z1 Trade-in
Send in your Z1 for a discount on the new Z2, or a credit towards your next bill. Receive detailed instructions based on your preference. Pick an option below:
Trade in for Discount on a New Z2
Log in to your MyAccount Portal and buy a Gabb Z2 by following the five easy steps below. A return shipping label for your Z1 will be included with your new Z2.
- Sign in to your MyAccount and click on “Upgrade Device”.
- Select the Z1 line you would like to upgrade.
- Next, select the new Z2 as your upgrade option.
- Before clicking “Add to Cart”, indicate “Yes”, you’d like to trade in your Z1 device.
- Click “Add to Cart” and proceed to checkout to complete your order.
If you’ve already obtained a Z2 Phone and would like to trade in your Z1 Phone fill out the following form.
Shipping instructions for your Gabb Z1
Once you’ve purchased your Gabb Z2 and have your Z1 Return Shipping Label, follow the three easy steps below.
- Put your Z1 in the Z2 packaging, and then in the shipping box. Be sure to include the following items: phone, battery, back of phone, charging cable, and charging plug. If you don’t have your Z1 packaging and shipping box anymore, be sure to carefully package and box your Z1 so it arrives in the best condition possible.
- Affix the return label to the shipping box, and put it in your mailbox.
- Once we’ve received your Z1, and the inspection of the device is completed, you’ll receive an Evaluation Email with your device’s grade. Please allow us 3-5 business days to evaluate the quality of your device once we’ve received it. Once the inspection is complete, we will then credit your account with the qualifying amount on your next billing cycle.
Grade A Condition
Grade A means your Gabb Z1 is used but looks and works like-new. Qualifying phones get $30 credit on your next
billing cycle.
Grade B Condition
Grade B means your Gabb Z1 is used and in good condition. Qualifying phones get $20 credit on your next
billing cycle.
Grade C Condition
If your Gabb Z1 Phone doesn’t meet grade A or B, we will recycle it and you can feel good about saving the planet.
Trade-in Credit
If you’ve already purchased your Z2 Phone and want to trade in your old Z1 Phone please fill out the following form. You will receive a return shipping label within 3-5 days.
Grade A
Grade A Definition
Used – Like-New Condition (Minor wear Acceptable): Tested for Key Functions; R2/Ready for Resale, unless FMIP/Google Lock (on) is stated when remarketed which is Ready for Repair
Cosmetic Definition
Like-New, very minor wear and scuffs—no signs of discoloration or non-removable residue.
Functional Definition
Good LCD; Good Digitizer; Buttons: Home, Power, Vibration & Volume; Sim-Card Reader; WIFI; Bluetooth; Front & Rear Cameras & Flash; Microphone; Headphone; Speakers; Face & Touch ID – Data Sanitized.
Grade B
Grade B Definition
Used - In Good Condition (Moderate Wear Acceptable): Tested for Key Functions, R2/Ready for Resale, Unless FMIP/Google Lock (on) is stated when remarketed which is Ready for Repair.
Cosmetic Definition
Like-New, very minor wear and scuffs—no signs of discoloration or non-removable residue. Moderate wear, scratches are present. Minor dents & dings on front and back from “minimal wear” is to be expected. No more than (3) 1/2 inch long (FINE) scratches on front glass & no more than (9) in total.
Functional Definition
Good LCD; Good Digitizer; Buttons: Home, Power, Vibration & Volume; Sim-Card Reader; WIFI; Bluetooth; Front & Rear Cameras & Flash; Microphone; Headphone; Speakers; Face & Touch ID – Data Sanitized.
